Patient billing

Collect patient balances without the awkward conversations

Phorzen sends patient statements, answers billing questions, and follows up on outstanding balances — so your front office doesn't have to chase payments and your patients have a clear, respectful billing experience.

9:41● ● ●
Statement from
Bayside Internal Med
$48.00
After insurance · 0% interest
Pay $48.00
Set up a plan
9:41● ● ●
Payment plan
$12.00 / mo
4 payments · autopay
Next dueJun 1
CardVisa · 4242
Confirm plan
Trusted by independent practices across the US
Why Phorzen

Patient billing that respects the patient relationship

How you handle patient balances affects whether patients come back. Phorzen manages patient billing in a way that's clear, consistent, and respectful — so you collect what's owed without damaging your reputation.

Balance$48.00
PlanBCBS · PPO
StatusPaid
Receipt

Clear patient statements

Statements that show what insurance covered, what's owed, and why — so patients understand their balance and are more likely to pay it.

Aetna · 88212$1,210Paid
Cigna · 88214$378Paid
UHC · 88218$1,604Review
Humana · 88216$2,940Paid

Patient billing support

A point of contact patients can call with billing questions, instead of pulling your front office away from clinical workflows.

SubmitScrubSendPostReconcile

Consistent follow-up

Outstanding balances are followed up on a defined schedule so accounts don't sit untouched.

Days in AR
21.6
−3.2 d vs. last month

Less load on your front desk

Your staff stops fielding billing questions and chasing balances — and gets back to patient care.

Who we help

Patient billing support for any practice

01

High patient-pay practices

Manage statements and follow-up for practices with significant patient-responsibility balances.

02

Cash-pay or hybrid practices

Support patient billing alongside insurance billing without confusion.

03

Group practices

Standardize patient billing experience across providers and locations.

Scope

Patient billing that fits how you run your practice

Phorzen tailors patient billing workflows to your practice — whether you want us to handle everything from statement to collection conversation, or just specific parts.

Patient statement preparation and delivery
Balance reminders and follow-up
Patient billing support line
Payment plan coordination
How it works

A patient billing workflow built around clarity

01
Statement generation

Statements prepared once insurance has adjudicated.

02
Patient communication

Statements delivered on a regular cadence.

03
Support and questions

A point of contact for patients with billing questions.

04
Follow-up

Outstanding balances followed up systematically.

Compliance

Patient information handled carefully

Patient billing is handled under HIPAA standards. Communication is respectful, accurate, and consistent with the billing standards your practice expects.

HIPAA-compliant

Patient information handled securely.

Clear communication

Statements designed to be understood.

Respectful follow-up

Patient relationships protected throughout.

Specialty coverage

Patient billing support across practice types.

30-day review

A quick conversation, not a long form.

Six short questions. We use them to route your request to the right specialist and return a focused recommendation summary.

HIPAA-safe by default

We don't ask for PHI. Practice-level data only.

~ 90 seconds

Press Enter to continue. No long intake form.

Based on what you've told us...

We route your request to the billing pod that can move fastest.

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